Service Co-Ordinator

We are working on behalf of an established and growing company based in Witham who are looking for an organised and proactive Service Co-ordinator to join its busy Service & Maintenance team.

This role would suit someone with a strong administration background who enjoys coordinating schedules, managing multiple priorities, and building positive working relationships. Previous experience within a service, maintenance, engineering or facilities environment is not essential, as full training will be provided.

Key Responsibilities:

• Scheduling planned maintenance visits, call-outs and remedial works.
• Coordinating engineers' diaries and maintaining service calendars.
• Liaising with clients and engineers to arrange appointments and provide updates.
• Preparing and issuing service-related documentation.
• Processing job sheets, reports and service paperwork.
• Supporting remedial works, quotations and parts ordering.
• Maintaining accurate records and ensuring administration is completed in a timely manner.
• Assisting with invoicing and general service department administration.

What We're Looking For:

• Strong administration or coordination experience.
• Confident using Microsoft Office, particularly Outlook and Excel.
• Excellent organisational skills and attention to detail.
• Strong communication skills, both written and verbal.
• Ability to build relationships and work collaboratively with clients and colleagues.
• Able to manage a varied workload and prioritise effectively.
• Professional, reliable and team-oriented approach.

This is an excellent opportunity to join a well-established business where your organisational skills, attention to detail and ability to coordinate multiple activities will be highly valued. No industry-specific experience is required; we're looking for someone who can keep things organised, communicate effectively and help deliver an excellent service to our clients.