Sales & Office Administrator

Senior Office & Sales Administrator
Dereham, office-based


We are seeking a highly organised and proactive Office & Sales Administrator to oversee the day-to-day administration of the office and support sales and operational activities. This is a varied role requiring excellent organisational skills, strong attention to detail, and a customer-focused approach.

Key Responsibilities:

Office Administration

• Open and close the office daily.
• Organise office layout and maintain supplies of stationery and equipment.
• Manage filing and administrative systems.
• Support staff and assist with resolving day-to-day office issues.

Sales, Purchasing & Operations Support

• Liaise with customers, suppliers, and transport companies.
• Process orders.
• Maintain accurate systems and records.
• Respond professionally to customer enquiries via telephone and email.
• Coordinate the use of computerised systems and business processes.
• Support recruitment and training activities when required.
• Produce reports and statistics for Head Office.
• Assist with future capacity planning and operational improvements.
• Ensure high standards of health and safety, hygiene, and security.
• Oversee planned maintenance of office equipment.
• Support the delivery of business objectives and Head Office directives.

Key Requirements

• Proficient in Microsoft Word, Excel and Outlook.
• Experience with Microsoft Dynamics 365 Business Central would be an advantage.
• Excellent written and verbal communication skills.
• Strong customer service and interpersonal skills.
• Good numeracy skills and exceptional attention to detail.
• Ability to work independently and use initiative.
• Professional, organised and adaptable approach to work.

Benefits

• On-site parking
• 25 days annual leave plus 8 bank holidays
• Company pension scheme
• Sick pay
• Smart casual dress code

If you are a motivated and organised professional looking for a varied and rewarding role, we would love to hear from you!